Electron Machine provides free training on the operation and maintenance of our equipment to customers at our facility in Umatilla, FL. Additionally, our qualified service technicians can travel to your location, with demonstration equipment, and train your operators and technicians at your location at standard rates. Please contact us for more information.
Electron Machine products are designed to last many, many years in harsh industrial environments. When repairs are necessary, simply return the defective components back to our facility and we will promptly evaluate the problem and provide an estimate on the cost of the repairs needed. No RMA number is needed, please carefully box the instrument, provide any information on the problems or concerns, and return to the attention of our Service Department.
User manuals are available on our document download page
. We've also created several service videos to address common questions.